Incedo Inc is counted among the top notch BPO companies of Gurgaon. It is a CMMI Level 3, ISO
9001:2008 and IS0 27001:2005 certified company that has a talented pool of
engineers working to provide best solutions in the industry. Company has
presence in India, USA , North America,
South Africa and India (Gurgaon, Bangalore).
Company provides cost effective solutions according to the need of
clients and foster them reduce the cost of their services. It also works of
Unified implementation framework to provide best solutions and always focus on
building long term relationship with clients across the globe. Company has huge delivery center in Gurgaon
that has capable team of professional’s works to provide best solutions
according to the need of customers. To nurture the skills of employees, company
regularly conduct training sessions from prominent personalities of the
industry. Overall for employment it’s a good company to work. The polices of
the company are employee friendly, also if you planning to join Incedo, you can
read only reviews available on several reviews sites and also connect with
employees through LinkedIn.
Services that Company
provides under BPO domain are
RESEARCH : Analyzing and Understanding Customer behaviour to
improve the solution process
TRANSCRIPTION - VOICE TO TEXT SERVICES - Conversion of Voice
calls into Text
PAYROLL MANAGEMENT - Provides end to end Payroll Management
services that includes Pre-payroll services, Payroll processing, Post-payroll
services
CUSTOMER SUPPORT - Provides complete range of customers
support
CUSTOMER ACQUISITION – Company help clients to increase
business by offering customer acquisition services like Cross-sell &
up-sell, Proactive chats & social media interactions, Sales campaign
management, Tele sales & lead generation
TECHNICAL SERVICE DESK - Incident management, Monitoring
& reporting services, Remote troubleshooting, Support (application,
network, desktop). For technical support company has domain experts that has
several years of experience in BPO industry.
Besides BPO Services Company also provide services that includes
Application services, Business Process Outsourcing, Infrastructure Management
Services, and Mobility Solutions. We have deep business expertise in the
domains like Financial Services, Pharmaceuticals & Life Sciences and
Telecommunications
Contact person:-Primary Phone: +91 (12) 4434-5595 (Skype)+91
(12) 4434-5595 Alternate Phone: +91 (12) 4389-1808 (Skype)+91 (12) 4389-1808
Address:
Gurgaon - 248, Udyog Vihar,Phase-IV, Gurgaon -122 015 | +91
124 4345900/01/02
Bangalore - Embassy Signet, 13/1, Kadubeesanahalli Varthur
Hubli, Outer Ring Road,Bangalore, 560 103
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